Privacy Policy (Simfio Games)

Last updated: 2026-02-18

This Privacy Policy explains how Simfio Games (“we”, “us”, “our”) collects, uses, and shares information when you use our mobile games and applications (the “Apps”).

This policy applies to all Simfio Games titles, including (but not limited to):

• Gwen Black: Detective

• Gwen Black: Cemetery Gate

• Wendy Words

and any other apps published by Simfio Games.

1) Contact

Developer: Simfio Games

Website: https://simfio.io

Email: simfonygames@gmail.com

2) Information We Collect

A) Information collected automatically

When you download or use the Apps, certain information may be collected automatically, such as:

• Device & app information: device model, OS version, language, app version

• Identifiers: IP address; Advertising ID (or similar device identifiers, where available)

• App activity / usage data: interactions, screens/flows, session duration, gameplay events

• Diagnostics: performance data, error logs, crash reports (to improve stability)

B) Location information

We do not collect precise GPS location.

However, our advertising and analytics partners may process approximate location (e.g., derived from IP address or device settings) for purposes such as region-appropriate ads, measurement, and fraud prevention.

C) Information you provide

If you contact us for support, we may collect your email address, message content, and any attachments you choose to send.

D) In-app purchases

Some Apps offer optional in-app purchases. Purchases are processed by Google Play.

We may receive transaction-related information needed to validate purchases (such as purchase status and receipt/token identifiers). We do not receive your full payment card details.

3) How We Use Information

We use information to:

• operate the Apps and provide gameplay features

• understand how players use the Apps and improve gameplay/content

• improve stability, troubleshoot bugs, and prevent crashes

• show ads (in ad-supported Apps) and measure ad performance

• respond to support requests

• prevent fraud/abuse and comply with legal obligations

4) Third-Party Services

Advertising (Mediation)

Our Apps use Clever Ads Solutions (CAS.ai) as an advertising mediation platform. Through CAS, ads may be served by advertising partners (ad networks). The set of partners may vary over time depending on availability, region, and optimization settings.

These partners may process identifiers (such as Advertising ID), IP address, and app activity data for ad delivery, measurement, and fraud prevention.

CAS.ai Privacy Policy: https://cas.ai/privacy-policy-3/

Analytics

We use:

• Google Firebase / Google Analytics 4 (GA4): https://firebase.google.com/support/privacy

• Unity Analytics: Unity analytics privacy overview: https://docs.unity.com/ugs/en-us/manual/analytics/manual/privacy-overview

• Unity’s Game Player & App User Privacy Policy: https://unity.com/legal/game-player-and-app-user-privacy-policy

5) Sharing of Information

We do not sell your personal information for money.

We may share information with the third-party providers listed above (ads/analytics/diagnostics), as required by law, or to protect rights, safety, and security.

6) Your Choices / Opt-Out

Depending on your device and region, you may be able to reset or limit use of your Advertising ID, opt out of personalized ads via device/Google settings (where available), or uninstall the App.

Depending on your jurisdiction, you may have rights to request access, correction, or deletion of certain personal data. To exercise these rights, contact us at simfonygames@gmail.com.

7) Data Retention

We retain information only as long as necessary for the purposes described in this policy. Support emails are kept as needed to resolve issues. Analytics/ads data is retained according to provider settings and legal obligations.

8) Children’s Privacy

Our Apps are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us at simfonygames@gmail.com.

9) Security

We use reasonable measures to protect information. However, no method of transmission or storage is 100% secure.

10) Changes

We may update this Privacy Policy from time to time by posting the updated version on this page and updating the “Last updated” date above.

11) Contact Us

Email: simfonygames@gmail.com